{"id":3,"date":"2025-11-19T09:39:46","date_gmt":"2025-11-19T09:39:46","guid":{"rendered":"https:\/\/casflows.nl\/?page_id=3"},"modified":"2026-04-17T09:47:43","modified_gmt":"2026-04-17T09:47:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/casflows.nl\/en\/privacybeleid\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1>Privacy policy CAS<\/h1>\n<p><strong>Last updated:<\/strong> 17 April 2026<\/p>\n<p>CAS is a product of <strong>Sense Cloud B.V.<\/strong>. Sense Cloud is committed to the protection of personal data.<br \/>\nIn this privacy policy, we explain what personal data we collect, why we do so, how long we keep data<br \/>\nand what rights you have.<\/p>\n<p>By using CAS's website, forms, demo requests, support features or software, you agree to<br \/>\nThat your personal data will be processed as described in this privacy policy.<\/p>\n<h2>1. Who is responsible for processing?<\/h2>\n<p>The controller for the processing of personal data through CAS is:<\/p>\n<p><strong>Sense Cloud B.V.<\/strong><br \/>\nNijbracht 144<br \/>\n7821 CE Emmen<br \/>\nE-mail: <a href=\"mailto:info@sense-cloud.nl\">info@sense-cloud.nl<\/a><br \/>\nPhone: <a href=\"tel:0591652400\">0591-652400<\/a><\/p>\n<h2>2. To whom does this privacy policy apply?<\/h2>\n<p>This privacy policy applies to anyone who:<\/p>\n<ul>\n<li>using the CAS website<\/li>\n<li>contact CAS or Sense Cloud<\/li>\n<li>request a demo or quotation<\/li>\n<li>subscribe to communications or updates<\/li>\n<li>uses the software, support or services around CAS<\/li>\n<\/ul>\n<h2>3. What personal data do we process?<\/h2>\n<p>Depending on your use of CAS, we may process the following data, among others:<\/p>\n<ul>\n<li>name<\/li>\n<li>company name<\/li>\n<li>e-mail address<\/li>\n<li>phone number<\/li>\n<li>function or role<\/li>\n<li>IP address<\/li>\n<li>browser and device data<\/li>\n<li>user data within the CAS environment<\/li>\n<li>log and error messages<\/li>\n<li>content of contact or support requests<\/li>\n<li>technical data needed for connections, monitoring, support and security<\/li>\n<\/ul>\n<p>In addition, when you use CAS as a software, personal data may be processed by or on behalf of your organisation in CAS<br \/>\nare entered or made available via links. In this case, your organisation is usually the data controller<br \/>\nand in many cases Sense Cloud acts as a processor.<\/p>\n<h2>4. Why do we process personal data?<\/h2>\n<p>We process personal data for the following purposes:<\/p>\n<ul>\n<li>to ensure the proper functioning of CAS's website<\/li>\n<li>to handle contact requests, demo requests and quotation requests<\/li>\n<li>to provide support<\/li>\n<li>to create accounts and manage access to CAS<\/li>\n<li>to make CAS function technically and enable linkages<\/li>\n<li>to investigate incidents, malfunctions and security problems<\/li>\n<li>to prevent misuse, unauthorised access and cyber attacks<\/li>\n<li>to improve our services<\/li>\n<li>to inform customers and interested parties about relevant products, services, updates or developments<\/li>\n<\/ul>\n<h2>5. On what bases do we do so?<\/h2>\n<p>We process personal data on the basis of one or more of the following legal bases:<\/p>\n<ul>\n<li>performance of a contract<\/li>\n<li>legitimate interest<\/li>\n<li>permission<\/li>\n<li>legal obligation<\/li>\n<\/ul>\n<p>By legitimate interest, you can think of:<\/p>\n<ul>\n<li>securing our website, software and infrastructure<\/li>\n<li>improving performance, user experience and service delivery<\/li>\n<li>maintaining customer contact<\/li>\n<li>preventing fraud, abuse and technical disruptions<\/li>\n<\/ul>\n<h2>6. Mandatory provision of data<\/h2>\n<p>Providing personal data is necessary in some cases. For example, without certain data we cannot contact<br \/>\nwith you, do not schedule a demo, provide support or provide access to CAS.<\/p>\n<h2>7. With whom do we share personal data?<\/h2>\n<p>We only share personal data if it is necessary for our services or if we are required to do so by law.<\/p>\n<p>Data may be shared with:<\/p>\n<ul>\n<li>hosting and infrastructure providers<\/li>\n<li>providers of analysis and security services<\/li>\n<li>support and communication tools<\/li>\n<li>companies within Sense Cloud, to the extent necessary<\/li>\n<li>other processors performing services on our behalf<\/li>\n<\/ul>\n<p>We never sell your personal data to third parties.<\/p>\n<h2>8. Transfer outside the EU\/EEA<\/h2>\n<p>If personal data is processed by parties outside the European Union or European Economic Area, we will ensure appropriate<br \/>\nsafeguards in line with the AVG, such as a European Commission adequacy decision or applicable model contractual clauses.<\/p>\n<h2>9. How long do we keep personal data?<\/h2>\n<p>We do not retain personal data for longer than is necessary for the purpose for which it was collected, unless a legal retention period applies<br \/>\noblige us to keep data for longer.<\/p>\n<p>In general terms, we apply the following principles:<\/p>\n<ul>\n<li>contact requests and commercial correspondence: as long as necessary for follow-up and relationship management<\/li>\n<li>Support requests and technical log data: as long as necessary for support, analysis and security purposes<\/li>\n<li>account and customer data: for the duration of the agreement and a reasonable period thereafter<\/li>\n<li>invoice and administrative data: in accordance with the statutory tax retention periods<\/li>\n<\/ul>\n<h2>10. Cookies and website analytics<\/h2>\n<p>CAS may use cookies or similar techniques for:<\/p>\n<ul>\n<li>basic website functionality<\/li>\n<li>security<\/li>\n<li>analysis of website use<\/li>\n<li>improving performance and user experience<\/li>\n<\/ul>\n<p>For non-essential cookies, we seek prior consent where required.<\/p>\n<h2>11. Security<\/h2>\n<p>Sense Cloud takes appropriate technical and organisational measures to protect personal data from loss, unauthorised access,<br \/>\nmisuse, alteration or disclosure.<\/p>\n<p>Consider:<\/p>\n<ul>\n<li>secure connections<\/li>\n<li>access restriction<\/li>\n<li>logging and monitoring<\/li>\n<li>regular maintenance and updates<\/li>\n<li>security measures against misuse and cyber attacks<\/li>\n<\/ul>\n<h2>12. Your rights<\/h2>\n<p>You have the right to:<\/p>\n<ul>\n<li>request access to your personal data<\/li>\n<li>have incorrect data corrected<\/li>\n<li>have data deleted, to the extent legally possible<\/li>\n<li>having the processing restricted<\/li>\n<li>object to processing<\/li>\n<li>retrieve your data in a common and machine-readable format<\/li>\n<li>withdraw consent previously given<\/li>\n<\/ul>\n<p>To do so, please contact us using the contact details at the bottom of this page.<\/p>\n<h2>13. Complaints<\/h2>\n<p>If you have a complaint about the way we handle personal data, please contact us first. You also have the right to<br \/>\nfile a complaint with the <strong>Personal Data Authority<\/strong>.<\/p>\n<h2>14. Processor agreement<\/h2>\n<p>If your organisation uses CAS and thereby processes personal data in or through the platform, a processor agreement may apply.<br \/>\nIn that case, we will lay down additional agreements on roles, responsibilities, security and sub-processors in it.<\/p>\n<h2>15. Changes to this privacy policy<\/h2>\n<p>We may update this privacy policy from time to time, for example in the event of changes to legislation, our services or the way we<br \/>\nprocess personal data. The most recent version is always published on this page.<\/p>\n<h2>16. Contact<\/h2>\n<p>For questions about this privacy policy or a request about your personal data, please contact:<\/p>\n<p><strong>Sense Cloud B.V.<\/strong><br \/>\nNijbracht 144<br \/>\n7821 CE Emmen<br \/>\nE-mail: <a href=\"mailto:info@sense-cloud.nl\">info@sense-cloud.nl<\/a><br \/>\nPhone: <a href=\"tel:0591652400\">0591-652400<\/a><\/p>\n<h2>Important to know<\/h2>\n<p><mark><br \/>\nCAS is a product of Sense Cloud B.V. and processes personal data solely for the purpose of providing careful, secure and well-functioning services.<br \/>\n<\/mark><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacybeleid CAS | Sense Cloud B.V.<\/title>\n<meta name=\"description\" content=\"Lees het privacybeleid van CAS, een product van Sense Cloud B.V. 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